There’s Always 2 Sides
I remember when I first made the move to being an Internet Marketer. I joined the Warrior Forum and began participating and learning about the other members. There were many times when a “guru” showed up, and it almost always coincided with a pre-launch phase where they began helping other members out and showcasing their link or promos in their signature file.
Many times, they got slammed for this. Other members would say, “You’re never around here and suddenly, because you have XYZ product coming out soon, you decide to pop in and participate!” The guru always defended themselves but just by saying they “did too help,” etc.
I’m no guru. But I’m busy enough on all sides to understand a bit more now about forum participation, blogging, and other web 2.0 activity management and what obstacles can hinder that progress.
Lately, for the last couple of months, I’ve been working nose to the grindstone on a membership site I’ll be launching soon. It’s the biggest thing I’ve ever done to date and to do it right, I immersed myself in it 110%. I didn’t stop and take time to read the forums, to post regularly in my blog, to add to my follow up autoresponders, or to make new Squidoo lenses for myself.
I worked.
Now, as the pressure is letting up and ‘m starting to become free from the tiny details this mammoth project has created for me, I’m starting to find more free time to check in with the forum members, see if there’s anything I can help with, post a blog entry, etc.
I’m one of the people who personally responds to my emails. Some marketers don’t. But now I know why. As smalltime as I am, some of those guys in the big time have lists in the six digits. With my smaller list, I get dozens and dozens of emails each day. I can’t even imagine having to answer all the questions they get in a day – they’d never get anything done!
Now if a marketer is ignoring a customer support question, that’s a different story – that should be immediate (meaning within 24 hours). But cut him some slack if he’s mired in project details – maybe he’s focused on making it the very best it can be for you, the customer!
Tiff











Hey Tiff,
I can attest to the fact you answer your emails because Lord knows I’ve sent you several in which you’ve answered promptly and with patience.
Thanks for all you do!
Absolutely 100% wholeheartedly agree with this post, Tiffany!
Having our nose to the grindstone is the most valuable thing we can do for our customers. They deserve to know that their favorite “teacher” actually works hard to create high quality products and training for them, and doesn’t waste valuable time spending hours upon hours chit chatting.
That’s the number one reason I spend a minimum of 10 hours a day developing new products, and restrict myself to less than 30 minutes on Twitter and forums.
Great insight Tiffany, and thank you.