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September 1st, 2010 | 
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A Step-By-Step Guide Void of Fluff That Helps You Get Started as an Online Marketer Using a Domain, Host, Shopping Cart and Blog and Making Money as an Affiliate or By Selling Your Own Info Products!
That’s frustrating! I can see why you’d be annoyed.
When you use your own PLR do you rewrite it first? I would think that’s the only way to be fair to your customers, but I’m just curious
I don’t rewrite it but I don’t use it until AFTER it’s been released to the public, so I have the same timeline everyone else does
Is that what you meant by not fair?
Yep and that sounds perfectly fair
You created a really clear comparison / rationale there, as it would be hard to explain calmly to customers when its just plain wrong to ask for refunds after they have ‘consumed’ your product like that.
My thought is that this is a really important lesson on how to manage such a situation, when a new PLR site owner suspects just a case like this.
So may I suggest that you document this case scenario, in your ‘PLR ATM’ course, and provide a ‘template’ of your recommended email to the customer (when they suspect exactly this is going on – and want to use your rationale to make them wake up to themselves) so that your PLR ATM students have a head start for how to handle cases like this. (Without the rant – lol!)
Do you realize that every event from now on in your PLR career will be converted into a new PLR ‘lesson plan’ or ‘course topic’ for your students? We’ll get to live vicariously through you!
Good point Helene!
However, if I started a PLR site and someone asked for a refund on PLR I would have to say NO 99% of the time. It is the nature of the product that just seems to go against warranting a refund. I guess the one spot where they could justifiably (sp?) ask for a refund is if the writing was poor but I wouldn’t release poor work. I think that showing a sample of the quality of your work would preclude that possibility and then you could make sure that all work is at least as good as the sample piece you provide before people buy…